Privacy Policy

Name: DigiRox Marketing
Address: Hastsal road, Uttam Nagar,, Delhi, 110059, IN
Telephone: +91 9773888468

1. Introduction

DigiRox Marketing (“we”, “us”, or “our”) is committed to safeguarding the privacy of every individual whose data we handle during the course of our work. This Privacy Policy explains how we collect, use, store, and protect your personal information when you:

Visit or interact with our website,
Communicate with us through calls, emails, or messages,
Use our digital marketing, SEO, SMM, or web development services.

This Policy follows the principles outlined under:

The Digital Personal Data Protection Act, 2023 (DPDP Act),
The Information Technology Act, 2000, and relevant rules,
Other applicable privacy regulations where required.

2. Definitions

For clarity:

“Personal Data” refers to any information that identifies an individual, as described under Section 2(t) of the DPDP Act.
“Processing” includes the collection, storage, use, sharing, or deletion of Personal Data.
“Data Principal” means the person to whom the Personal Data belongs.
“Data Fiduciary” refers to DigiRox Marketing, responsible for determining how Personal Data is processed.
“Sensitive Personal Data” includes financial details, passwords, official IDs, or other data classified as sensitive under Indian law. DigiRox Marketing does not collect such data.
“Cookies” are small files used to improve website experience and track analytics.

3. Scope & Applicability

This Policy applies to all personal data that we process, including:

Information submitted directly through our website’s contact forms.
Details shared through phone calls, emails, WhatsApp, or other communication channels.
Data provided when you engage us for services.
Information collected through cookies, analytics tools, or tracking pixels.

This Policy does not apply to:

Anonymous or aggregated data that cannot identify you.
External websites or third-party links that may appear on our platform.

4. Legal Basis for Processing Personal Data

We process your Personal Data based on one or more of the following grounds:

Consent – When you voluntarily provide information through our forms or communication channels.
Contractual Requirement – When processing is necessary to deliver our services to you.
Legal Compliance – When required by Indian laws, regulations, or authorities.
Legitimate Interests – For analytics, service improvements, marketing (where allowed), and internal business operations.

You may withdraw consent at any time by contacting us.

5. Categories of Personal Data We Collect

a) Data You Provide

We may collect the following information when you contact us or use our services:

Full name
Phone number
Email address
Business details
Project requirements
Any files or details you choose to share

We do not collect sensitive personal data or information from individuals below 18 years of age.

b) Data Collected Automatically

Through website visit tracking and analytics tools, we may collect:

IP address.
Device and browser information.
Pages visited, time spent, and interaction patterns.
Cookies and tracking pixel data.
Basic location details inferred from IP.

6. Purpose of Processing Personal Data

We use your information to:

Respond to your inquiries or requests.
Provide proposals, quotations, and project details.
Deliver SEO, SMM, and web development services.
Process communication and maintain records.
Improve website functionality and user experience.
Perform analytics for business improvement.
Send marketing updates or offers (only with your consent).
Prevent fraud and maintain security.
Comply with legal obligations

7. Sharing & Disclosure of Personal Data

We do not sell or rent your personal data.

We may share limited information:

With internal CRM or project management tools we use.
With service providers who help us operate our business (hosting, analytics, etc.).
With government authorities when required by law.

We do not transfer personal data outside India.